Self Help Center

Find answers to your questions with our comprehensive guides, tutorials, and step-by-step instructions for using Simpler.

Guides & Tutorials
Video Tutorials
Documentation
FAQ

Tutorial Categories

Browse our comprehensive guides organized by topic to find exactly what you need

Getting Started

Learn the basics of using Simpler as a buyer

  • Creating your account
  • Setting up your profile
  • Making your first purchase
  • Understanding escrow payments

For Merchants

Everything you need to know about selling on Simpler

  • Merchant registration
  • Setting up your store
  • Managing orders
  • Getting paid securely

Payments & Billing

Understanding payment methods and billing

  • Adding payment methods
  • Understanding fees
  • Managing refunds
  • Payment security

Security & Safety

Keeping your account and transactions secure

  • Account security settings
  • Recognizing scams
  • Reporting issues
  • Data protection

Account Management

Managing your account settings and preferences

  • Updating profile information
  • Notification preferences
  • Privacy settings
  • Account verification

Mobile App

Using Simpler on your mobile device

  • Downloading the app
  • Mobile features
  • Push notifications
  • Troubleshooting

Quick Guides

Get started quickly with our most popular guides and tutorials

VideoBeginner

How to Make Your First Purchase

Step-by-step guide to buying safely with Simpler

5 min
ArticleIntermediate

Setting Up Your Merchant Account

Complete guide to becoming a verified merchant

10 min
VideoBeginner

Understanding Escrow Payments

Learn how our secure payment system works

7 min
ArticleBeginner

Mobile App Setup Guide

Get started with the Simpler mobile app

8 min
VideoIntermediate

Security Best Practices

Keep your account and transactions secure

12 min
ArticleAll Levels

Troubleshooting Common Issues

Solutions to frequently encountered problems

15 min

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